Last updated: October 16, 2026
Troy Farms (“we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard personal information provided through our website.
1. Business Information
Troy Farms
2438 Hwy 5 W
Troy, ON L0R 2B0
Canada
We operate exclusively in Ontario, Canada and do not offer services outside this jurisdiction.
2. Information We Collect
We collect personal information only when you voluntarily submit it through our website, including:
Name
Email address
Phone number
Event details (event type, date, guest count, budget range, preferences)
Any additional information you choose to provide in inquiry forms
We also collect limited information when you book an in-person venue tour using Google Calendar.
Minors are permitted to submit inquiry forms.
3. How We Use Your Information
Your information is used strictly to:
Respond to inquiries and quote requests
Communicate regarding your event or venue tour
Schedule and manage site visits
Maintain internal business records related to potential bookings
We do not add inquiries to marketing lists and do not send promotional emails.
4. Analytics, Advertising and Cookies
Our website uses Google Analytics, Google Tag Manager, Google Ads conversion tracking and Webflow's standard tools. These use cookies and similar technologies to understand how visitors use our site and to measure whether our Google ads lead to inquiries, venue tours and bookings.
When you submit an inquiry, your email address and phone number are converted into a secure one-way code (a "hash") before they are shared with Google. We may also share the same coded details with Google later, together with the outcome of your inquiry, for example whether you toured or booked with us.
Google uses this information only to connect those outcomes to clicks on our ads and to report results to us in aggregate. We never sell your personal information.
To ask us not to include your details in advertising measurement, email info@troyfarms.ca.
You can turn off cookies in your browser settings and manage Google ad personalization at g.co/adsettings.
5. Third-Party Services
We use trusted third-party services necessary to operate our website and scheduling, including:
Google Calendar (for venue tours)
Website hosting and analytics providers, including Google Analytics and Google Ads (website analytics and advertising measurement)
These providers receive only the information required to perform their services and are contractually obligated to safeguard it.
6. Data Retention
We retain inquiry and scheduling information only as long as reasonably necessary to respond to your request, manage communications, or comply with legal and business obligations.
7. Data Security
We take reasonable technical and administrative steps to protect personal information from unauthorized access, misuse, or disclosure. No online system is fully secure, but we follow standard best practices.
8. Your Rights
Under Ontario and Canadian privacy laws, you may:
Request access to your personal information
Request corrections to inaccurate informationRequest deletion where legally permissible
Requests can be made using the contact details below.
9. Contact
For privacy-related questions or requests:
Troy Farms
2438 Hwy 5 W
Troy, ON L0R 2B0
Canada
info@troyfarms.ca
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